This newsletter it a little different from what I would normally send, but I thought it was important in light of the current protests and riots.  This is NOT a political commentary.  The article I have included this month is about leading by example, which applies to your office, your family and your community.  Even though the tone is directed  towards work you will easily see how parts of it relate to the other areas.  Next month I will go back to my normal format regarding ways to improve your life and reduce stress.


Top 10: Ways to Lead by Example
by Jan Cerasaro

Good leaders must lead by example. Through their actions, which are aligned with what they say, they become a person others want to follow. When leaders say one thing but do another, they erode trust, a critical element of productive leadership. Here are 10 of the dozens of ways to lead by example.

1. Take responsibility. Blame costs you your credibility, keeps team members on the defensive and ultimately sabotages real growth.

2. Be truthful. Inaccurate representation affects everyone. Show that honesty really IS the best policy.

3. Be courageous. Walk through fire (a crisis) first. Take calculated risks that demonstrate commitment to a larger purpose.

4. Acknowledge failure. It makes it OK for your team to do the same and defines failure as part of the process of becoming extraordinary.

5. Be persistent. Try, try again. Go over, under or around any hurdles to show that obstacles don’t define your company or team.

6. Create solutions. Don’t dwell on problems; instead be the first to offer solutions and then ask your team for more.

7. Listen. Ask questions. Seek to understand. You’ll receive valuable insights and set a tone that encourages healthy dialogue.

8. Delegate liberally. Encourage an atmosphere in which people can focus on their core strengths.

9. Take care of yourself. Exercise, don’t overwork, take a break. A balanced team, mentally and physically, is a successful team. Model it, encourage it, support it!

10. Roll up your sleeves. Like Alexander the Great leading his men into battle, you’ll inspire greatness in your company.

Author’s content used u/under license, © 2011 Claire Communications


I wanted to share with you today two quotations from Martin Luther King, Jr.

"The time is always right to do what is right".

"The ultimate measure of a man is not where he stands in moments of comfort and convenience, but where he stands at times of challenge and controversy." 


Please let me know if there are particular items you would like me to cover in upcoming newsletters.  Just email me at

Enjoy the weekend.  Be safe, healthy and happy!

Coach Jan 


Jan Cerasaro
Jan Cerasaro Coaching